Join Our Vibrant Team as a Spa Associate – Front Desk Sales!
Location: Hand & Stone Massage and Facial Spa, Poughkeepsie
About Us: At Hand & Stone Massage and Facial Spa, we’re more than just a spa – we’re a haven for relaxation and revitalization. With over 550 locations across the US and Canada, we’re industry leaders in providing exceptional massage, facial, and hair removal services. Our commitment to excellence, coupled with our innovative membership-based model, makes us stand out. Now, we’re looking for enthusiastic and driven individuals to join our Poughkeepsie team!
Position Overview: Are you passionate about delivering outstanding customer service and excited by the prospect of meeting sales goals? Do you have a keen interest in the Beauty, Health, and Wellness industry? If this sounds like you, then our Spa Associate position is a perfect match! No experience in the spa industry? No problem! We offer comprehensive training to help you become a standout team member.
What We Offer:
- Competitive Compensation: Start with a competitive hourly wage plus commission, and boost your earnings through our rewarding membership sales model!
- Engaging Contests and Competitions: Test your skills and have fun with friendly challenges that showcase your sales and customer service talents.
- Career Growth Opportunities: Accelerate your career with clear paths to promotion and management roles based on your performance and dedication.
- Ongoing Training and Development: Stay ahead of the curve with continuous learning and professional growth.
- Flexible Hours: Choose from part-time or full-time shifts that fit your personal schedule.
- Positive Work Environment: Enjoy a supportive, team-focused atmosphere where professionalism and fun go hand in hand.
- Exclusive Employee Discounts: Save on our premium products, services, and gift cards!
Key Responsibilities:
- Sales and Membership Goals: Achieve and exceed membership sales targets. Experience is a plus, but we’re eager to train you to succeed!
- Client Relations: Build and nurture relationships with clients and members, providing personalized recommendations and valuable insights.
- Service Knowledge: Master our service menu (training provided) and become an expert in our offerings.
- Customer Service Excellence: Deliver exceptional service, ensuring every member and guest has a memorable experience.
- Effective Communication: Articulate sales, promotions, and service options clearly and confidently.
- Spa Cleanliness: Contribute to maintaining a pristine, welcoming environment.
- Positive Attitude: Be the friendly, engaging face of our spa with a can-do attitude.
- Administrative Duties: Manage phone calls, appointments, files, and other tasks efficiently.
Qualifications:
- High School Diploma or Equivalent.
- Must be at least 18 years old.
- Excellent organizational skills and attention to detail.
- A team player with the ability to work independently with minimal supervision.
Compensation: $16.00 - $25.00 per hour
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Career Advancement Opportunities
Flexible Schedule
Sense of Community Culture
Continuing Education
Hands-on training, Continuing education reimbursement, Tools for Touch© CE webinars
Discounts
ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon® Wireless cellular plans, Child care